Digital Mailroom

Digital Mailroom can set you free
Digital Mailroom from EDM Group eliminates the paper in your organisation at source. By digitising documents before your staff process them it enables you to deal with your inbound mail alongside other digital streams of work such as emails and web traffic. The mailroom and manual handling of paper throughout the lifecycle no longer create bottlenecks and opportunities for error.  EDM's digital mailroom will free your business from the constraints of traditional document handling, using state of the art outsourced services and leading-edge technology to categorise documents and capture data, streamlining every stage of processing, reducing storage requirements, and supporting regulatory compliance.

Benefit: improved customer service
Your customers will benefit from Digital Mailroom because whenever possible, they’ll deal with the same people, staff will be able to answer their questions instantly, and communications are turned around faster.

Benefit: improved efficiency
Digital Mailroom delivers efficiency gains of more than 60% when applied across an enterprise. That efficiency can translate into better customer service, lower costs, or the ability to grow your business without additional headcount - you choose how to leverage the benefits.

Benefit: cost savings
Our solutions enabled one of the UK’s largest building societies to achieve cost savings of over £1 million. Another EDM client doubled their throughput of customer queries the first day our system was implemented – without any increase in staff. What could we achieve for you?

Benefit: simplified compliance
Organisations that struggle to meet compliance requirements risk multi-million pound fines and reputational damage. Digital Mailroom eliminates the risk associated with vulnerable paper documents.

To find out more about the role that a Digital Mailroom can fulfil in improving an organisation's efficiency, click here to download a White Paper.